Andrew Adam is based in Ontario, Canada and currently works as the Principal QA Engineer at Modern Tribe, where he focuses on documentation, digital accessibility, and building practical resources that help teams work better. With an MBA and past experience as a business consultant and software product manager, he brings a blend of technical insight, business strategy, and human-centered thinking to his work. Over his career, he has worked with hundreds of companies, from small businesses to large enterprises, supporting management teams and content teams as they plan, build, and improve digital experiences.
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Your Client Forgot the Training. Now What?
Track: Honing Your SkillsEvery agency has seen it happen: the site launches, the training session goes well, and three months later the content team has questions no one remembers covering. WordPress offers a huge amount of educational material, but most of it is not designed to be handed directly to a client team with real workflows, custom tools,…