Your Client Forgot the Training. Now What?

Every agency has seen it happen: the site launches, the training session goes well, and three months later the content team has questions no one remembers covering. WordPress offers a huge amount of educational material, but most of it is not designed to be handed directly to a client team with real workflows, custom tools, accessibility needs, and editorial decision-making.

This talk shares how Modern Tribe created Learn.tri.be, a reusable training system for WordPress and ModernPress that combines documentation, walkthrough videos, editor-focused guidance, and an AI assistant built directly into the WordPress editor. We’ll explore how teams can move beyond one-time training sessions and build scalable education systems that support content creators at the moment they need help most.