WordPress has changed dramatically since 2020, with Full Site Editing, block themes, the Site Editor, patterns, performance improvements, accessibility work, and modern development workflows reshaping what the platform can do.
At the same time, public-sector websites are being asked to do more than ever. They are not just marketing tools. They are public-service infrastructure where residents find services, access emergency information, apply for programs, report issues, and interact with local government.
This session connects the evolution of modern WordPress with the practical realities of public-sector digital service. Drawing from real-world experience with city microsites, accessibility challenges, resident personas, service-based content strategy, and an in-progress effort to migrate a large city website to WordPress, this talk will explore how WordPress can support more accessible, trustworthy, and sustainable civic websites.
Attendees will learn how to think beyond pages and templates and toward services, tasks, accessibility, governance, editor workflows, and long-term public value.