Everything is Fine and Nothing is Good: Design Systems in the Age of AI

Session Info

Michelle Hunt
Track:

We used to think the hard part of digital work was consistency: building reusable components, scalable systems, and reliable patterns that teams could ship quickly and safely.

Today, modern tooling has made production almost too easy, generating interfaces, layouts, and variations almost as fast as we can think of them.
The harder problem is what we optimized away in the process: intent.
As systems scale and tooling matures, it becomes easier to move fast without asking whether we’re still solving the right problem. Our components and tokens may remain visually coherent, but drift emerges at the level of meaning, purpose, and direction.

In this talk, we’ll discuss how design systems must evolve from static libraries into living feedback systems, shaped as much by governance, communication, and organizational learning as by tokens or components. We’ll look at how intent gets lost at scale, why “doing the thing right” is not the same as “doing the right thing” and what it means to build stewardship practices that help teams notice and correct drift over time.

Attendees will leave with a different way of thinking about design systems: not just as tools for consistency, but as infrastructure for ongoing decision-making in complex, changing environments.