Machelle Cox is a WooCommerce Happiness Engineer at Automattic, where she supports merchants in building and growing their online stores—and leads a team of fellow Happiness Engineers with empathy, clarity, and a deep commitment to helping others succeed. She’s based in Louisville, KY, where she shares a home with her daughter and their golden retriever, Luna, who proudly serves as Chief Crumb Inspector.
A longtime WordPress community contributor, Machelle has worn many hats over the years—including WordCamp US organizer, local camp volunteer, and all-around problem solver. When she’s not diving into support tickets or coaching teammates, you’ll find her reading, crafting, hiking, or enjoying a karaoke night. She thrives on good people, great conversations, and a shared love of sticky notes and spreadsheets.